6/10 Aceptable
KEVIN JOEL
Viajó con su pareja
15 jul. 2025
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
So the absolute deciding factor for me to pick this resort over all the others in the Maldives is the Tempurpedic beds listed on here, they do not have Tempurpedic beds. My wife and I have found the back pain caused by a cheap mattress can ruin a vacation. This resort has one restaurant for breakfast, lunch, dinner and all inclusive only covers the buffets and a second restaurant that requires reservation for dinner where most of the menu is included, so the "all inclusive" is really more of a partially inclusive. The first night we ordered room service, 30 hrs of travel will really take it out of you, the guy that dropped us at our room with our bags said the food would be covered with the all inclusive, but when they brought the food it came with a bill for $180. The manager was very understanding and bent over backwards to make things right for us with each complaint, she seemed to be the only that really knew what she was talking about or even really cared. one of our biggest complaints was nothing was spelled out as to what "all inclusive" included. the manager credit those room service charges and told us to go sign up for the sunset cruise tour, it sounded like it was included the way she said it... it was a good tour, then we got back and they handed us a $250 bill. The property and rooms were beautiful and peaceful but the lack of communication was stressful and if you dont eat the buffet its $30 for a burger. ultimatly I wish I would have chosen a different resort.
KEVIN JOEL
Se hospedó 6 noches en julio de 2025
