8/10 Bueno
Marissa P.
24 oct. 2024
Le gustó: Limpieza
Great family trip despite minor hiccups
We all had a wonderful time during our 1-week stay at Villa Turquesa! The view, pool, and living space were just what we were looking for and having the chef prepare breakfast and dinner daily was such a treat! We also appreciated Yvonne's responsiveness to various needs (groceries, transportation, and some plumbing issues throughout)
I will say that some of the rooms are definitely much nicer than others (size, view/no view, etc.), and as I mentioned we encountered some plumbing issues that lead to us needing to reshuffle our sleeping arrangements on the last night. They called in maintenance, but they were not able to do the repair needed, and we never heard anything more from the property manager after that. I would have at minimum expected an apology and perhaps an offer of a discount, etc. Oh well.
Otherwise a great stay!
Marissa P.
Se hospedó 6 noches en octubre de 2024