Not enough characters to submit full complaint here that we sent to VRBO. Would love to upload pics here, not possible. The apartment has not been cleaned in months. The internet did not work, some of the remotes for the equipment such as AC's did not work and the apartment was very dirty (hairs from other people on kitchen cabinets, on fridge, throughout the floors, in the bathroom drawers etc. Smudges from other people on all the glass surfaces and doors/cabinets. Outside of toilets on bottom had brown stains. Toothpaste and spit water stains in bathrooms. Used razors and q-tips from previous customers in bathroom drawers. Random parts laying around throughout the apartment such as screws, pieces of metal etc. The door handle to the balcony was loose (my husband took it off, to use the sliding handle.) Whoever had mounted the handle, used screws that were too short, so it came off. The hair drawer had a broken piece and was so sticky and dirty that my mother almost threw up when she had to use it. New hair dryer was never delivered as promised. Plumbing issues in one of the bathrooms, sink was useless. The fridge and kitchen cabinets inside were dirty as well. It seemed as if only the towels and bed sheets were washed but that was it. The AC units had brown stains. I could go on with the nastiness. We took 100 pics and videos. He accused of being scammers wanting a discount although we booked this apartment almost a year out and paid in full to attend a big family event.