House was clean, everything was fine until A/C went out. Then to notice on the that the AC condenser outside kind of seemed kind of tampered with already made my weekend worse. The owners communication was good at first then nothing afterwards. Then i get a email stating that due to the rental agreement they couldn’t accommodate a refund, after 2 hotel rooms for my family had been paid for. They wanna investigate that the thermostat was frozen from being set to low by HVAC, when the thermostat was set when we got there.