I reserved a last-minute stay for my family and me, but I experienced several issues. The sheets and towels had stains, the rug inside the house was very dirty, and there were both dead and live bugs around. When I moved the nightstand to place my phone on it, I found insulin needles on the floor.The house was listed on Vacasa, which I didn’t realize initially. I called Vacasa and sent pictures of the issues. They sent someone to clean the area, but he was extremely unhappy about working on a Saturday. While attempting to put a piece of glass in the bathroom, he accidentally broke it, angrily cleaned up the floor, and took out the trash.Vacasa’s response was poor—they simply asked what the problem was and, after 24 hours, sent an email or text saying, “It looks like you’ve taken care of it,” when in reality, no action had been taken to resolve my concerns.The upstairs shower didn’t work properly—it couldn’t mix hot and cold water. The hot tub wasn’t ready for use for a day and a half.The thermostat was outdated and analog, requiring manual adjustments throughout the day and night because the room temperature fluctuated. When we arrived, the house was set to 60 degrees, colder than the outside temperature in winter. The fireplace wasn’t functioning because it needed servicing.There were no extra sheets to replace the stained ones, so I had to cover them with a pillow. Overall, the experience was very disappointing.