6/10 Aceptable
Nick w.
27 sept. 2023
Le gustó: Limpieza
Disappointing Service
There are stunning views from the villa. Sadly this did not translate into a stunning holiday. The main problem was the unresponsive and rude housekeeper.
We'd not been told where to put the rubbish. In some villas we've stayed the housekeeper would move this periodically or at the end of the stay.
We left 1 bag of rubbish / 2 small bags of plastic/glass in strong bags, tied tightly so no ants etc could get in. We left the villa in a tidy & clean manner. So we were astonished when the day after we left the cleaner sent us a very rude message berating us “I bet you don’t leave rubbish at home like you did.”
We were always friendly to her. We regularly go on premium villa holidays and never been treated so rudely - and if she was able to send such a rude message why could she not answer the 3 other polite questions we asked her that went unanswered, eg the sink not draining/no loo rolls
Other housekeeping issues: no pool towels were left out, coffee machine dirty & wrong pods, & only ½ full loo rolls (which we had to buy)
The owner never apologised on the cleaner’s behalf and told us to read the reviews as everybody says she is good
The villa is down a v steep hill and not within walking distance to restaurants. Car essential as taxis are expensive (€30 for a 1 mile taxi ride). On Saturday afternoon a party boat moored up in the coast below playing very loud music for 6 hrs. Internet passable, WIFI range poor.
Otherwise, great pool, outdoor areas & view
Nick w.
Se hospedó 7 noches en septiembre de 2023