I was nervous to rent a property with no reviews, but decided to take a chance. The location is excellent---walking distance to Stearns Park and the beach, multiple restaurants/bars, and shops. The only downside is that the bedrooms face the street, so there is vehicle/people noise, but it wasn't too intrusive. The property itself is just as pictured. The kitchen is small, but (with the exception of no dish towels) it is well stocked if you were going to eat in (including a crockpot). The bathroom included shampoo, soap, toothpaste and extra TP. I wiped down the majority of the surfaces because...well, COVID, of course...and there was no dirt anywhere. It made me feel safer as I've rented my share of half-cleaned properties. Linda, the property manager, was outstanding. We had a couple issues with the electronic door access (TIP: You'll receive an email a week before your trip with the electronic access codes. Do yourself a favor and log into the app the day of your trip to verify. We didn't, and the codes were changed between the email and our arrival leading to a few anxious moments.) There was also an issue with a poorly draining bathtub, and the plumber was out within an hour or so. Linda was extremely responsive even on the weekend. While the AC in the room was excellent, the hallways are not air conditioned and there is a fairly steep set of stairs to the 2nd floor (no elevator). That wasn't an issue for us, but something to be aware of. It was also nice to have a designated parking spot. although with the convenient location, we didn't use the car much during our stay. While the check in directions say to use the door in the back of the building, it was much more convenient to use the front door to get to this room.
If I had the option, I probably would have gone with 4.5 stars because there are some minor things that could use some work (some gouges in the walls in the living room, broken mini blind slats in the bedroom, broken wicker side table in the bedroom, mildewed shower liner). None of those were major issues, but were noticeable. Generally a nice property for a stay in Ludington.