No communication from propertymanager after I'd messaged them 3pm the day of checking in. I had a simple question. We got to the property at about 7pm. Couldn't initially find the office to get the key.
The wood fire was hopeless. Had it going for 3 hrs and the house was still not warm. Had to sit with jackets The house isn't big.
It wasn't clear on the website, when I booked, that linen and towels werent included. I'm not saying it wasn't on there, but it wasn't obvious.