We had an emergency of sorts in the house where we had booked - it wasn't what we were expecting at all, and the steps were so steep and narrow and dimly lit that I was terrified of falling (I have arthritis and osteoporosis, so a fall would be very bad).
So, on a SUNDAY, we tried to find another rental on no notice. Luckily, enter Vacasa and this house. It is exactly, 100% like the listing - safe, bright, and just perfect for our group. Since the "high season" had just ended, I think it was discounted. In any case, we spent all day Sunday searching, booked this place close to midnight, and were able to move into it the very next day!
They could not have been more accommodating, and we were just thrilled with both the house and the amazing service we received from Vacasa.