My wife and I had reserved a room here and when we arrived on Thursday to check in, the main door into the lobby was locked and there was no office staff in the office. After approximately 10 minutes, a woman pulled up and asked if we would like to rent a room. I told her that I already had a reservation and would be staying for three nights. She then handed me a key without getting even my name. We went to the room (my wife is in a wheelchair so I had reserved a handicap accessible room) and it was everything but accessible. There was a 4 inch step up into the room and no handicap bars so any time my wife needed to use the restroom, I had to lift her up. When we first opened the door we noticed the carpet hadn't been cleaned in a while. Also, I wish we would have brought our own soap because the only soap in the room was two small bottles of shampoo. We stayed the night and left out early the next morning. When we returned that next evening, I went to open the door and they key card would not work. I went to the front office and the woman told me that she did not know that we were staying for 3 nights. After she reactivated the key card, she stated that she would make sure we had plenty of towels for the rest of our stay. Needless to say, we never received anymore towels. The only good thing about this place was the location and it's proximity to where we needed to be.