2/10 Terrible
Angela W.
13 jul. 2025
No le gustó: Limpieza
Unacceptable cleanliness
I booked this property based on both listings (Vrbo and Vacasa) stating there was air conditioning—but there was none. That alone made for an uncomfortable stay in July. On top of that, the unit was not clean. There were alive bugs in the shower, black hair on the towels, and visible mold on the kitchen cutting board. I reached out to the property manager about these issues and requested some form of compensation for the discomfort, lack of cleanliness, and inaccurate listing but they only offered 10% which doesn’t even cover the taxes on the stay. Also, told my family and I that we should’ve departed if it was that bad. Disappointing experience overall, and I would not book this property again or any properties with Vacasa (property management).
Angela W.
Se hospedó 3 noches en julio de 2025