after 8 months talking to them ahead of our arrival about what needed to be in the unit, says 2 full kitchens, unfortunately neither were properly stocked. no can opener, wine opener, no pots & pans in 2nd kitchen, grill caught on fire so much debris never cleaned, washer off main living room squeeked so couldn't use while watching tv, wi-fi was a JOKE, no one could work and watch TV, no steak knives, toilet in master kept running, sink downstairs wasn't even connected so created a flowing water stream under counter, no cooking sheets, coffee pot didn't work,