We arrived to find no water to the property. And an email from the property manager manger telling me we would have no dishwasher use, because of a melted part that needed to be replaced. Funny I get an email regarding the dishwasher, but NO mention of well pump issues. And continued to not have usable water for over 48 hours (unless from gallon jugs provided to us from the property manager). Maintenance arrived our first night around 9:15 pm. Told we would be contacted regarding the “no water” problem at 8:00 am the following morning. We were not. We had to call the property manager at 9:30, and continued to be on the phone throughout the entire day. A plumber arrived in the late morning/early afternoon to say he had been there 4-5 days prior and told the property manager that this property needed a new well pump. Someone should have contacted us prior to our arrival to offer cancellation for this vacation, knowing about the pending well pump problems. Finally, around 1:30 on our second day, a pump mechanic arrived to pull & drop a new pump. They explained to us not to wash clothes, dishes, ourselves for several days because of the brown muddy water that would be coming out of the faucets. So, we continued to not have usable water For the remainder of our stay(so Wednesday to Sunday). We had family & friends who arrived Friday and were unable to take showers or did so with brown awful smelly water. This water situation also affected the hot tub which is a reason for booking this property. This was a 50th Birthday present from my husband for me and we are so disappointed with how this vacation played out. I am waiting to hear what kind of refund (which should be a full one) We will be getting from the property manager.