Overall, we were pleased with the property. The fishing pond was a big hit with all our little kids (ages 2-12) and Dave was great at providing equipment and even bait! Dave was also very responsive to our requests and quick to get what we needed. He even purchased an electric griddle for us to use. It was great! The kitchen is well stocked with plenty of large pots & pans, baking pans, and large serving/mixing bowls. Overall, a positive experience. Dave was very patient with our very loud, rambunctious family!! The only thing we would change is the location. We'd love to be on a beach! But, the drive to Hoffmaster State Park is about 5-6 minutes. It's close to Whippy Dip and Craig's Cruisers; and LOTS of shopping!
A few things: for our family (we had 38 there for 2 of the 5 nights) we were short silverware. We had to call for clean hand towels and it seems it would be easier for everyone involved to just have 3-4 extras in each bathroom; same for kitchen towels, etc. We did notice that the hanging light fixtures (esp. above game table) were quite dusty. My sister-in-law wanted to clean them everyday! For our family, we would have preferred to pay a cleaning fee of $200-300 rather than having to vacuum, Swiffer, (my husband damp mopped the kitchen), and potentially run the dishwasher. It all got done, but at other homes we've stayed in, just getting bedding and towels to the bathrooms or laundry room and cleaning out the fridge was all that was required b/c of a cleaning fee. I know that 5 hours is a tight time frame for getting it done, but maybe hire more cleaning people?
Also, signage needs improvement. The rules for what to do when checking out need to be written out and displayed at each bathroom area rather than telling the tenants the night before.