We rented this condo for its location near our daughter and her husband who were having a baby and we rented it for 8 nights. First, the positives about this condo-brand new, immaculate, spacious, and conveniently located. The condo was on the 3rd (top) floor of a quiet building. Master bedroom and bathroom were very large and the condo had 2 very large closets. There were 3 televisions in the condo.
Now the negatives-the kitchen was very sparsely furnished with cookware and dishes. The condo was advertised for sleeping 7 people but we were constantly running the dishwasher and washing dishes because there was so little cookware, utensils, cups, glasses and plates. The living room had only a loveseat for seating although there were 4 comfortable chairs around the dining table that could be moved. What ruined our stay though was the fact that the only elevator stopped working properly on our 5th day. Two days in a row, people were stuck in the elevator. We were told that this was a common occurrence. There were some stairs but they were locked from the outside and you had to have a key card to access the stairs. We were not given a key card and had to depend on others coming along to let us in the building, not to mention climbing 2 very long sets of stairs to get to the 3rd floor. We found out about the elevator breaking at 8:00 at night, couldn't get in the building and had to find another place to sleep that night without our luggage and medications. On top of this, the management company earlier had changed the code to get into our apartment and we were locked out of the apartment itself. After many phone calls to the management company (Grand Welcome) and hours of being on the phone and text messages over a couple of days, we still had trouble with access. Grand Welcome was the worst management team that we have ever encountered with a rental. Their customer service was almost non-existent. They would try to pacify us with apologetic text messages but wouldn't take action when we needed it. We ended up leaving a day early because of the difficulty with access into the building. We did request a credit for 2 days stay, plus all the fees associated with that stay and Grand Welcome did issue the credit after much insistence from us. Based on the fact that the one elevator has ongoing problems, we cannot recommend staying at this condo. The positives did not outweigh what we went through to have access to the condo.