6/10 Aceptable
Peter
Viajó con su pareja
8 abr. 2025
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Firstly, the staff are excellent…incredibly friendly and attentive. Our butler really took care of us. Staying in a tree top villa the view was superb over the bay however, the condition was tired and requires some updating around the decking, pool area, stairs and to disguise the underneath of the structure. The wood clearly gets very wet in the jungle but this therefore requires more regular maintenance. The facilities are very good and communal areas are superb.
Unfortunately, we contracted what appears to have been acute food poisoning from a lunch or dinner at the resort (there are no other restaurants nearby and no one else was sick). We were very ill for 2 nights but thankfully the staff took great care of us. Given the extent of our symptoms and the impact to our stay we won’t be returning. Completing our trip at An Lam Retreats Saigon and first impressions are extremely high already…on another level.
