Frustrating & disappointing. Badly sagging mattresses, extremely poor soundproofing, super loud fan with only auto cycle option- either cold/loud, or too warm.
HDMI was disconnected so wasted 40 minutes troubleshooting TV by phone. Reset required unplugging power but outlet too high on wall behind screen. No safe way to reach. No response from Onsite Mgt so only solution per receptionist: wait for Housekeeping next am 10-11. Plan failed because of miscommunication. Housekeeper kindly agreed to interrupt work to help when asked. But morning wasted.
The VRBO units are on upper floor of retrofitted former office complex with 14 ft industrial open ceilings: likely reason sound travels. Rolling barn doors are heavy/loud; sticky latches are fire hazard. Ground level outer door constantly ajar/unlocked.
Original listing: <> but only two Keurigs & single sink in a shared area. Our email called it a “home”. Boilerplate text suggests amenities not available to our unit, including (besides promised kitchen) utensils, & dishwasher.
OSHA should be concerned with loft area meant to sleep two on floor. Wooden steps have narrow slats with cutouts. No adult taller than 4ft could stand upright. Steel cross bar between stairs & futon at ht of child’s neck/chest.
Unit neither ready nor comfortable. Impression: business runs unprofessionally. Careless regard for guests; sloppy communication, absent onsite mgt, unsafe conditions.