I want to begin by saying that I have always given our VRBO homes an excellent rating. Unfortunately, this one was the WORST vacation stay in lodging ever! So here goes...
1. Key pad did not work resulting in us being LOCKED out for over 45 minutes! Called the house manager at least 20 times only to find out that she disconnected her phone while keeping her grandkids. Thankfully, we were able to email the owner, Roudolf, on our phone and then he contacted her. ( We were also unable to leave for 30 minutes due to not being able to lock the door when leaving).
2. The manager promised to have a locksmith come and fix the lock the next day but that NEVER happened. We continued to have issues the entire stay at this home.
3. The safe box DID NOT LOCK which we also brought to the manager's attention. We were promised that it would be fixed as well but NEVER happened.This to say that we did not feel safe leaving our passports and money in this house!
4. The house is VERY run down with many eyesores especially in the bathroom and the patio area. Not sure who took the photos or when they were taken but TOTALLY misrepresented.
5. Hot water only up stairs in the bedroom- No cold water at all.
6. Cold water only in kitchen area- No hot water at all.
Overall, BEWARE if you rent this home based on the photos or past reviews. We are not sure how this home received great scores.