2/10 Terrible
Antonio
Viajó con su pareja
15 feb. 2025
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We chose this place just for an overnight stay, as we had a cruise to catch the following day. At first, the reception was warm, but the lady there, had no idea of what she was doing, forever asking the one beside her what to do. Then we were taken to our room. Cheap decoration . It smelt of mold everywhere, but the pillows and bathroom were unbearable. Dinner at Driftwood was very good and tasty, but it couldn’t be charged to the room. They came knocking at the door late in the evening with the machine in hand to pay.
The breakfast menu ran out of continental breakfast at 9:30 AM (really?). Fortunately, a kind server was able to get some toast and coffee for us. The man at reception in the morning, was extremely unpleasant and treated us rudely.
I’m surprised this hotel is rated 4.5* stars. It’s more like 2* stars. The bathroom counter was cracked, the shampoo and bath gel shelf had fallen out from the shower wall and was just left on the counter, and 1 lamp was burnt out! No phone in the room, so if we wanted anything, we had to walk up and down two flights of stairs, every time. No normal TV, just Netflix, so you can’t watch the news channels, only movies. Nearby beach is not an option.
I would never recommend this place.