4/10 Mediocre
Dmitri D.
18 sept. 2024
No le gustó: Limpieza
Mismanaged, waterlogged and infested by mosquitoes
Property manager Meri did not meet us at the villa she simply left key in a drawer for us, despite us being on time for check in. Meri washed inside and outside with a garden hose. Thus, we could not use downstairs bathroom or terrace for the rest of the day due to large puddles of water. Shower rooms don’t have flexible shower-heads, common to most bathrooms in EU, that makes cleaning bathrooms an impossible task. Parking is under 8m tall walnut trees that drop walnuts the size of chicken egg which leave big dents on your car. One safe spot to park is next to trash bins, for one car. During heavy rain the front door leaked creating large puddle inside, the spiral staircase windows leaked so badly it wet all stairs and dripped onto the first floor. Collected water with towels. The corner of the living room leaked badly and small brown river formed across the living room, we had to keep cleaning with towels squeezing them into a bucket. No one from management came the next day to clean, collect dirty towels or even assess the damage. Property has two large bedrooms the rest are too small. Aircon is broken in one of two large bedrooms and effort to fix it resulted in nothing. We slept in a hot room for 3 nights, then were saved by cooler weather. Downstairs bathroom smells like sewer. Outside bathroom unusable, it was dirty and smelled. Property is waterlogged and it creates a lot of mosquitoes that were not present anywhere during our vacation except at Villa Kustra.
Dmitri D.
Se hospedó 7 noches en septiembre de 2024