My family of four adults (2 elderly) stayed here for 4 days as our Hilo homebase (we previously stayed 4 days on the Kona side in another property). The house itself is exactly as advertised--huge, airy, comfortable, and with a view that must be seen to believe. We appreciated having use of the garage to park our rental car in, and the size and layout of the house suited our needs with comfortable beds and hot showers (and the half bath downstairs was a great convenience). The management company for this house was Vacasa, and during our stay there was a power outage--they were very responsive in picking up the phone and investigating the outage (turned out to be neighborhood wide and short lived), and after the fact they followed up by text as well. Only two cons--when we arrived, there was a note about the refrigerator needing servicing (the freezer worked fine). A mini fridge had been left for us in lieu--we would have appreciated some heads up notice because that influenced our grocery shopping. (they offered to have the repairman come by during our stay but we declined because by then we only had 1 more day left). And the location of the house is less than ideal, being about 15 minutes away from the closest grocery store and 40 minutes-hour from Hilo depending on traffic. Otherwise, we had a great stay.