4/10 Mediocre
Karen V.
31 oct. 2024
No le gustó: Limpieza
Not what is shown on listing, trust me!
I agree with Loryne's review in July 2024. Ours was a Birthday Celebration weekend with girlfriends. We chose this house for the pool and backyard "oasis". We planned on hanging out swimming, using the spa and relaxing. Fri. was supposed to be dinner/spa night. When we checked in Fri. there were so many leaves in the pool, it looked like it had not been cleaned, it also had a green hue to it which we could not tell if was algae or the pebble color in the bottom. I messaged the contact person who replied, said that he would try and get pool guy there. I messaged him many times that evening, he said he had not heard back from the pool guy. Fri. no one came so I messaged again on Sat. AM. He said that he was still trying to get the pool guy there. We were told that someone would be there by 11am so we waited, at 11:45 no one had come so we left. The pool guy came to clean it while we weren't there. It took over 2 hours to clean the pool that we were TOLD was cleaned 2 times that week. We were told that salt was put in the pool and that it was good to go. I know you need to wait if chemicals have been put in. After asking, I was told wait 45 minutes, we waited over an hour. When we looked at the pool it was now light blue except for the corners that were still green with algae. Pool had been FULL of algae. Spa bubbles didn't work either. Said they would try and refund a night, never did. Also black mold in the shower. Mgmt. will rebut this as in Loryne's,don't believe them.
Karen V.
Se hospedó 2 noches en septiembre de 2024