The first room we had smelled like someone smoked inside, so we immediately requested a new room.
The televisions in the rooms offered Google chromecast capabilities. However, the chromecast was terrible. It would not connect to my iPhone, or wouldn't even start. The first gentlemen at the front desk told me he would look into fixing it. Later that day, a lady at the front desk said it got fixed. Just for me to show up to my room and for it to still not be working. I went back the next morning to tell them it still isn't working, and they said that it should work and they will look again. Later that night, a different man told me very rudely and unwelcoming that it would not support my phone. The next day, the original gentleman came into my room with me to see it not work and he offered us a different room. So we packed all of our stuff and switched rooms to where it supposedly was working. Only, for it not to work. As compensation, the hotel offered us breakfast and a bottle of wine (I rated the bottle very poor as well). The hassle of a very simple request not being met, dealing with rude employees, and switching rooms mid trip (not at all a convenience), to go along with a pitiful compensation, made this experience unpleasant. The entrecote and metro station around the corner was the highlight.
