Overall the property was very nice and comfortable with lots of room, nice furnishing, and comfortable beds. Mostly well maintained, cleaned, and cared for but needed some attention in a few areas. When I texted/emailed my contact person with issues as I discovered them, they were downplayed with no sense of urgency to correct the issue and included language that implied I either didn't know how to operate something , didn't know what I was talking about or was making mountains out of mole hills. Obviously, this didn't go over too well and resulted in some "colorful" responses from me. For example: One bathtub drain was plugged and drained very slowly. The Contact's response was to imply that I wasn't using the pop up drain plug properly and that it was never an issue before. One burner on a very nice gas stove/oven didn't work and I was told it had always worked before and it would be "looked into". The most important concern I had was about the pool bottom and sides looking dirty or possibly having something growing on it (mildew/algae??)and that the skimmer basket/filter is wedged in so tightly it couldn't be removed to empty the debris. The pool guy did show up after a day or so w/no noticeable resolution of either concern. I had to follow up with the contact person and was told the pool bottom/walls had "small areas of staining" and that I was "exaggerating to say the least". The water itself was crystal clear so it was pretty easy to see what was stains and what wasn't. There's also a lot of bushes/trees close to the pool causing a lot of leaves to fall into the water which required fishing them out with the net before using the pool each time and is normal, expected, and wasn't the issue. There touchless kitchen faucet (touchless feature was disconnected) and which day the garbage was picked up. I put the trash out on the street on the wrong day per written instructions. Both these issues were due to the house's Instruction Manual/folder not being revised/kept up to date. Other annoying issues(like most of the doorstops are broken/missing) I kept to myself due to the Contact's belittling responses to my concerns. Highly recommend this property as long as you don't care about the little things or don't mind being treated like a simpleton.