2/10 Terrible
Missael, Goteborg
Viajó con su pareja
25 dic. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
- The check in process is massive. A lot of new guests arriving and it takes a long time to check you in.
- You have to wait loooooong time to be collected by a car in your room to go to the reception, breakfast , beach , etc because there are few drivers and it’s not enough. In addition the drivers expect money after every ride
- It’s located in an apart place without nothing surrounding. You are forced to do every activity , food etc with them and prices are exxxxtremely high. In addition the service level they offer is not high at all.
- The beach at the hotel is not like in pictures the show you. Artificial sand and a lot of stones and brown mud
- Mosquitos is an inferno. They predicate that they fumigate but we consider it’s necessary more efforts
- The most expensive villas with swimming pool (our room) is based in horrible cement poles and it’s dirty and insane under the villas. The pictures you see doesn’t correspond with the reality
- The staff at the gym makes film while you are working out. A lack of privacy. They get angry when you order them to stop filming.
- The restaurant for breakfast is a caos. Only one restaurant for breakfast and there are so many people that makes it impossible to take breakfast in peace. In addition no help with bringing the coffee , tea etc to your table. You need to serve yourself everything. A total disaster ! They also force you to take out your shoes at the entrance of the restaurant. The floor is dirty. Really angry
Missael
Se hospedó 5 noches en diciembre de 2024