We will start with the pool, when we arrived it looked as if there was an oil slick in the pool, this had not been dealt with before we arrived, we were told by the owner that the pool man would be in the Next day (Saturday) to sort it out, by Monday no one had arrived, so we contacted the owner again, she sent out another cleaner to fix it, the whole cleaning problem took until Wednesday to fix, 5days into our holiday without a pool, one of the reasons for having the house was the pool, the owner did give us a derisory amount of €50 For the inconvenience.
There was no information booklet in the property, so we contacted the owner, regarding where to put our rubbish for collection, she did not know, there was also a shortage of cooking utensils, and no grill pan for the cooker, no shelves in the en-suite for putting, shower, gel soaps etc, the hover had one of its pipes missing,we booked the property because on your website it showed one double bedroom and one twin bedroom, in the twin room the beds had been tied together and the gap between the beds had been stuffed with cushions and blankets, when we approached the owner about this she said the the previous occupants wanted a double bed, again this should have been put back to its original twin before we arrived.
We think that the owner should perhaps give a little more thought, about these things before renting out her property. How photos can be misleading on the Website, we won’t be using this site again.