Georgette was absolutely amazing! She communicated very well and was always available. I'm my review, please note this is during the COVID pandemic, and I do not believe it reflects how the resort would be under normal circumstances. The property is really nice, and as expected for an all inclusive resort. The hotel was clean and property was close to town by nine ride. Access to the black bracelets were amazing! Most of the time we received upgrades alcohol on request, but this only happens at a select few bars, which usually included a walk. The food was really good for all inclusive. All staff were friendly, though I do not feel they went above and beyond like other resorts I have been to. Again, with this review, we were traveling dining COVID tones, and would expect it to be much better under normal circumstances. All in all, I would definitely recommend this property.