Getting in was not an issue. It appears there may have been a power outage, as the tv was in demo mode, and needed to be set up. The wifi was not working initially. And there were no trash bags in any of the trash cans. It was all easily resolved with texts and calls to owner. My brother finally got the tv set up. Only thing I would have liked to see was a full size coffee pot option, and more outlets. I am not a fan of keuregs, and bring my own coffee & filters with me. We had to set the toaster on the top of the trash can to access an outlet, as the others were in use by keureg & my mini blender I travel with. Thank you.