We enjoyed our stay at Helea, although I would not consider it a 5-star. The rooms and lobby are quite nice (newly renovated), the grounds are well kept, but the food is no where near 5 stars. The main buffet is very average - we preferred breakfast out of all the 3 meals offered there. The dinner buffer was not great at all, in fact we went into town a few nights to eat authentic Greek food (highly recommend). The restaurants on site are also average - we went to 2, and enjoyed 1 of the 2. The grill by the pool is well below average - they don't even make a good quality burger. The only pool food we enjoyed was the gyros. We talked to other couples who had the exact same opinions. The least they should offer is good quality poolside food. T
The service is good, but again not 5 star service. You have to wait a while for drinks in the lobby in the evening (only one main bar), no servers coming around offering drinks to you by the pool, limited high end alcohol, no cushioned pool loungers (typical features a 5-star would offer as we have been to an amazing 5 star all inclusive).
If you are a family with children, and aren't looking for a very upscale experience, this resort is great. There are kids everywhere, a small waterpark, and the pool is huge. If you looking for a romantic quiet couple getaway, I would try the adults only resort next to Helea instead.
Personally, we would not stay here again, although it depends what you're looking for and expectations you have.
