6/10 Aceptable
Laura
Viajó con su familia
20 ago. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
This is not a LUXURY resort
This hotel is listed as a luxurious resort and while it has many amenities such as a spa that was wonderful and brand new and a great pool, much of it needs repairs and updating. They have no luxurious amenities in the room. The furnishings are inexpensive, plastic soap holders and plastic trash can old sheets that are thread bare and rough, towels that are worn and stained we had to ask for new. No towels at the pool or at the sub chairs. You have to rent them daily from the desk if you need towels. Inexpensive plastic bag of shampoo and bar soap. Nothing was luxurious. They offer a got cart to move you around the property to the beach but it’s very old. With torn seats and floor board. Some of The chairs and umbrellas were tearing or thin. The coperta in their restaurant was more than any in the restaurants in Tropea
Our bed was sooo hard that i asked for a new room they said but madam you booked that room. I said i just asked for accommodation for three people I didn’t know the condition so the second day they brought me a bed topper. A thin mattress of sorts. I looked under the sheets a realized the first night i was sleeping on only a box spring and the mattress they brought was only about 3-4 inches thick so still not comfortable. And it was old. Our room had cracks in the shower and the furniture was like Ikea particle board stuff and had a headboard that was a piece of poster board with a printed design screwed to the wall
Laura
Se hospedó 3 noches en agosto de 2024