Booked a month before arrival, after 9 hour road trip we arrived around 8pm. I assigned the bedrooms of who was going to sleep where. When I pulled the comforter down in all the beds they were not clean. The bunk beds bed sheets were dirty, there was crumbs, hairs, grass clippings. The pillow cases had some hairs . The other single bed room had a white folded blanket that was filthy and stained. The master bedroom bed looked cleaner but one of the blankets a thin blue one had white paint marks on it. We immediately called and spoke to someone whose name is on a piece of paper on the refrigerator. We explained our frustration with the dirty blankets. She said no one had complained before and that cleaning crew came out to clean it earlier. She said they couldn’t come out until maybe the next day either at 8am or 4 pm. We then asked to speak to the owner she gave us the number. We felt we got the run around because the 2 numbers given did not work. Finally spoke to owner via VRBO and said same thing. I needed up washing that night. Also, the floors were dirty. We had problems setting up the T.V. We lost signal a lot, we tried to fix it for them too. The towels and wash clothes were neatly folded but they are so old and hard. We went to buy or own. The house needs to be winterized, heat escapes via all windows. Location was great, creek in back. I highly recommend new pillows and towels.