6/10 Aceptable
Leah M.
30 jul. 2024
Good bones, subpar experience
I'm new to VRBO, and when I got an email saying "keys", I thought we were all set. We arrived at an admittedly pretty house and setting after hrs of driving (and 3 hours after check in time) to find I actually just have a VRBO confirmation email, and zero info from the host. I contacted VRBO and they gave me her #. When I called, she said she'd double booked, admitted she'd sent me no info, and then told me the house needed to be cleaned. She called back a few minutes later to tell me cleaners were en route and she was "glad she caught it in time." Yeah... Sloppy cleaning job, even for a rush job. There was hair in the tub, all mats/rugs were dirty, every windowsill and floorboard was dusty, and there were dried up dead bugs all over the place. The owner showed over 2 hrs after I called to "see if the cleaners needed help", though I'm told she's not far away. The mattresses and pillows are as old as I am (and I have grey hair) and the bedding not much younger. The kitchen is both amazing spatially and organized very oddly with no labeling, making it hard to find anything we needed. Oh, and then there was the BAT that got into my bedroom somehow without a single door or window open- I assume from the 3rd floor/attic. I had to trap and release a bat on my weekend getaway. The weather, the town, and the company saved this trip. This is actually a great house that doesn't feel like anything except the floors are being cared for.
Leah M.
Se hospedó 2 noches en julio de 2024