Our extended family (6 adults and 4 kids under 10) stayed at this property during March 2023 for 4 nights. The property itself is well-situated to the ski hills and winter activities. It's a quiet and cozy cabin. It was just a bit tight for our group of 10 - so I would say the occupancy of 12 would be very cramped.
Upon arrival, we noticed that the fire alarm was chirping. We pulled it down to replace the battery, however it was a hard-wired variety with no spot for a battery back-up. It was chirping because it was past it's expiry by at least 5 years. When I messaged the property manager, I was told I must be looking in the wrong spot. I can assure you, we were not looking in the wrong spot.
We were provided with 10 towels for our party of 10 for a 4-day stay. In my opinion, this is not sufficient for a property with a hot tub. When I asked the property manager for more towels, I was told I could wash the ones provided.
Other small annoyances: no baking/cookie sheets, coffee filters were provided, but not the size that fit the coffee maker and no shovel.
Overall, we did enjoy our stay. But the responses from the property manager (reserver.ca) were quite frustrating - especially the response to the chirping fire alarm.