All was as expected with welcoming reception from staff .Tanya was great at communication,giving us good directions to get there by taxi from the bus terminal in Santa Elena.Unfortunately,we experienced difficulties with no hot water in the kitchen...and the refrigerator needed attention by a repairman.Tanya was available by the unit telephone,and she had the condo service people inspect our concerns.The refrigerator was repaired..hot water was still an issue but we understand that this was not a quick fix..so we adjusted!Happily we had hot water and good pressure in the shower.Tanya was most apologetic to us...and we appreciate the consideration that she promised us.We have no doubts that these concerns will be addressed as Tanya herself was to be in residence following our stay ....For future tenants,please note that drinking water is available from the staff who will deliver it to you for $2.25. We enjoyed taking the chairs and umbrella to the beach!..and the hammocks were used everyday for siestas! Happy to have a free telephone service to North America too!Jhimy,s restaurant,out the door,turn left...two blocks...GREAT place to eat!!Great prices to.The Jazz Club for an omelette is outstanding in taste and value...enjoy your stay!