2/10 Terrible
Matt R.
7 ene. 2025
No le gustó: Limpieza
Cockroaches
Cockroaches. The night we checked in, 12/30, upon exiting the shower in the master bathroom there was a massive 2 inch cockroach. We were unnerved to say the least, having 3 small children sleeping in the other 2 bedrooms. We contacted the property manager and he said said he'd send pest control the next day. We were there when pest control sprayed (just the interior of the house was sprayed) and it seemed a little bizarre from the get-go. The pest control and property manager are friends. He did not do a thorough job and told us we had nothing to worry about. I tried to believe him but had a different gut feeling. Fast forward - we open the kitchen utensil drawer and there is cockroach poop everywhere - all of the utensils that we have been using - feeding our children with. The 2 drawers under the top drawer also have cockroach poop. I open the kitchen sink cabinet and there is another massive 2 inch cockroach. We are completely disgusted and immediately contact the property manager, Glenn. He seems completely put off by the fact that he needs to get a cleaner in the house immediately. After several conversations, he agrees to send a cleaner around 10am. Upon coming back to the house, only the top drawer has been cleaned and all of the utensils have been put in the dishwasher and the cockroach from cabinet was removed. Floors where roaches were were never cleaned and Glenn informed it couldn't be a "full ball" cleaning. Please be advised-families should know
Matt R.
Se hospedó 5 noches en diciembre de 2024