Sara was wonderful. Commumication was outstanding. If you need anything at all, she will redpond quickly. The kitchen was fully stocked, the bathroom was complete with all amenties (shampoo, handsoap, plenty of towels, etc.) The location is right on the edge of chinatown and central to all the main attractions. For us, the best part was a no fuss chechout. Sara takes care of everything for you. All you need to do is make sure you get your stuff out and return the key. You do not need to strip the beds. That was wondrful. We have been to places that required lots of work just to check out. Thank you so much Sara:)