Villa was described as 'superb' but it wasn't. There was food left in cupboards that was out of date, some by well over a year (I had to clean it out as I needed to store my food). Microwave was rusty and smelt (I have a photo), downstairs shower tray was rusty (I have a photo), no air in 2nd bedroom, just a fan, not even a fan in 3rd bedroom, lots of broken/cracked tiles in front garden, main front door locked so had to use a steep step to get into garden. Flowers/plants so overgrown that my car got scratched, no attempt to sweep up the vast amount of dead flowers, step ladders left in dangerous place on to terraced (not under air conditioning units as I was told when I queried this). No towels when I arrived, I had to chase owner and then go to the agency the next day to collect them where I was asked 'Who said you were meant to have towels?' Had to pull up advert to prove it. I had to chase where to collect key from and where to drop off.
Beds in room 3 are sofa chairs that fold down, so wouldn't be suitable for a large adult.
No wifi for 11 days, and I had to chase this it get it sorted, all sorts of excuses (a long term banking issue that could have been resolved sooner). TV in French and Spanish only.
A discount was agreed with the owner as I had booked for 30 days, despite giving my IBAN details twice, and now being back nearly one month, no refund and he has not even answered my last email. Deposit wasn't refunded automatically as stated on website, I had to chase it.
No attempt to set up outside chairs for arrival, beds not made (I have rented a lot of villas and never had to make the beds!), had to strip beds when we left (again, never been asked to do this).
Not even a basic welcome pack on arrival.
On a positive, sofas, chairs and double bed were very comfortable.