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La Capitana Old San Juan

Propiedad de 3.0 estrellas
Hotel en San Juan, cerca de Puerto de San Juan

Indica las fechas para ver precios

tus meses actuales son November 2024 y December 2024.
noviembre de 2024
diciembre de 2024

Galería de fotos de La Capitana Old San Juan

Vista del balcón
Fachada de la propiedad
Decoración personalizada y muebles diferentes
Decoración personalizada y muebles diferentes
Vista del balcón

Opiniones

6,6 de 10

Servicios principales

  • Desayuno disponible
    Desayuno disponible
  • Aire acondicionado
    Aire acondicionado
  • Wifi gratis
    Wifi gratis
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Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 2 de 2 habitaciones

Ver todas las fotos de Departamento, balcón, vista al océano

Decoración personalizada y muebles diferentes

Departamento, balcón, vista al océano

Aspectos destacados

Balcón
Área de comedor separada
Área de descanso separada
Con muebles diferentes
Con decoración personalizada
Aire acondicionado con control
Cocina
Refrigerador
  • 60 m²
  • Capacidad para 4
  • 2 camas King size

Ver todas las fotos de Zen Atlantis Place

Decoración personalizada y muebles diferentes

Zen Atlantis Place

Aspectos destacados

Balcón
Área de comedor separada
Área de descanso separada
Con muebles diferentes
Con decoración personalizada
Aire acondicionado con control
Cocina
Refrigerador
  • Vista a la bahía
  • Capacidad para 2
  • 1 cama King size

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Casa Of Essence
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Casa Of Essence

Información de la zona

Mapa
412 Calle Norzagaray, San Juan, San Juan, 00901

Puntos de interés

  • Puerto de San Juan - 10 min a pie
  • Castillo de San Felipe del Morro - 15 min a pie
  • Muelle Panamericano - 3 min en auto
  • Playa del Condado - 5 min en auto
  • Centro de Convenciones de Puerto Rico - 6 min en auto

Opciones de transporte

  • Estación Sagrado Corazón: 9 minutos en auto
  • Aeropuerto Internacional Luis Muñoz Marín (SJU): 15 minutos en auto

Restaurantes

  • ‪La Verguenza - ‬2 min a pie
  • ‪Cafeteria Mallorca - ‬5 min a pie
  • ‪El Jibarito - ‬3 min a pie
  • ‪Caficultura - ‬3 min a pie
  • ‪Casa Luna Rest - ‬3 min a pie

Acerca de esta propiedad

La Capitana Old San Juan

Hotel cerca de Puerto de San Juan
La Capitana Old San Juan, que se encuentra cerca de Muelle Panamericano, cuenta con todo lo que necesitas. Los huéspedes podrán mantenerse conectados con wifi gratis en la habitación.
Se incluyen los siguientes beneficios adicionales:
  • Desayuno a la carta con cargo, servicios de concierge y áreas para no fumadores
  • Resguardo de equipaje
Características de las habitaciones
Todas las habitaciones están amuebladas de manera individual y cuentan con comodidades como espacios para trabajar con laptops y aire acondicionado. También brindan beneficios como áreas de descanso separadas y áreas de comedor independientes.
También se incluyen los siguientes beneficios adicionales en todas las habitaciones:
  • Baños con duchas y secadores de pelo
  • Televisiones de pantalla plana de 20 pulgadas con canales de televisión por cable
  • Áreas de descanso separadas, áreas de comedor independientes y refrigeradores

Idiomas

Inglés y español

Políticas

Check-in

Hora de inicio del check-in: 15:00
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de la(s) 11:00

Instrucciones especiales para el check-in

Esta propiedad no cuenta con recepción.
El check-in no se realiza en la propiedad, sino en la siguiente dirección: [262 Calle Sol Old San Juan]
Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in; el acceso será por una entrada privada.
Comunícate con la propiedad, como mínimo, 24 horas antes de la llegada para organizar el check-in. Utiliza la información incluida en la confirmación de la reservación.

Métodos de ingreso

Entrada privada

Mascotas

No se aceptan mascotas ni animales de servicio

Niños y camas adicionales

Los niños son bienvenidos.

Tipos de pago de la propiedad

Información importante

Extras opcionales

  • Cargo por desayuno a la carta: entre USD 15 y USD 25 por adulto; entre USD 10 y USD 20 por niño (precio aproximado).

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.

Importante

Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito; no se acepta efectivo.
Esta propiedad cuenta con servicio de limpieza profesional

Información adicional

Esta propiedad no dispone de ascensor
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Esta propiedad no acepta mascotas ni perros guía.

Preguntas frecuentes

¿La Capitana Old San Juan acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en La Capitana Old San Juan?

Esta propiedad no ofrece estacionamiento.

¿A qué hora es el check-in en La Capitana Old San Juan?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en La Capitana Old San Juan?

Check-out: 11:00.

¿Dónde se encuentra La Capitana Old San Juan?

En San Juan antiguo, este hotel se encuentra a 15 minutos a pie de Plaza de Colón y Puerto de San Juan. Playa del Condado y Centro de Convenciones de Puerto Rico también se encuentran a 5 km.

Opiniones de La Capitana Old San Juan

Opiniones

6,6
Evaluación: 10 - Excelente. 25 de 95 opiniones" "
Evaluación: 8 - Bueno. 18 de 95 opiniones" "
Evaluación: 6 - Aceptable. 24 de 95 opiniones" "
Evaluación: 4 - Mediocre. 13 de 95 opiniones" "
Evaluación: 2 - Terrible. 15 de 95 opiniones" "

6,6/10

Limpieza

6,8/10

Personal y atención

5,4/10

Servicios

5,6/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

tatiana

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Lisbel

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
No funciona el l aire
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Keyla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfecto
Se hospedó 2 noches en julio de 2023

4/10 Mediocre

Juan

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Las habitaciones no son como en las Fotos.
Se hospedó 7 noches en julio de 2022

2/10 Terrible

Bryan

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.
Se hospedó 3 noches en octubre de 2024

10/10 Excelente

Cesar Martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome
Se hospedó 3 noches en octubre de 2024

2/10 Terrible

Emily

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en agosto de 2024

10/10 Excelente

Amber

No le gustó: Personal y atención, estado de la propiedad e instalaciones
I had booked this property because our flight had got cancelled and we had to stay an extra 3 days. it was the cheapest so i wasnt expecting nothing fancy. u have 2 get your key from one location nd then walk to the apartment building. the hallways r very thin so if youre wideset it would be hard to go up the stairs. i had reserved the ocean view room. everything was put up but the floors were not mopped. i could not walk barefoot or my feet would turn black. there was dirt everywhere. the wifi did not work but we had service so it wasnt an issue for us. the tv was connected to the wifi but would go in and out so we had to unplug it multiple times to get it to stream. the stove was very old and only 2 burners worked. the room with the ocean view was very hot but if you kept the door open and the outside door closed at night it could get cold. the view was beautiful... we loved sitting outside nd looking at the water. and the location was in old san juan so everything we needed was in walkable distance. laundromat/grocery store/ and other shops. like i said... this was a last minute booking so i wasnt expecting nothing spectacular but the view and location made up for it and we still made it work.
Se hospedó 3 noches en julio de 2024

6/10 Aceptable

Lisette

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was perfect right in the heart. I didn’t complain while staying there but omg paint chips kept falling from ceilings, bathroom shower poles kept falling down and hair everywhere in bathroom. Tile floor in bathroom very dirty. The bathroom was the grossest. The place didn’t feel at all clean sofa was stained dirty… like I said the location perfect but my God the place needs upkeep and super dirty. Not what it looks like in pics. Sorry but not sorry.
Se hospedó 4 noches en julio de 2024

10/10 Excelente

ruddy, Greensboro

Se hospedó 2 noches en julio de 2024

4/10 Mediocre

Adriana

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Prime location awful property (Zen studio) This hotel is located in a great area. Unfortunately, there were many issues that made our stay very uncomfortable and unsafe. You will walk into a spacious loft with no air conditioned in the living room, just the bedroom. The bathroom shower is very tiny, the water faucets and the shower curtain are broken and filthy. The front door lock doesn’t work we were afraid someone would break in. The list goes on and on…The owner should provide the basic amenities like towels, paper towels for the kitchen and some guest information of the location, WiFi, places of interests etc. This studio needs to be renovated, just look at the pictures. Also, this place was not clean. When a customer books a hotel should have some basic comfort without requesting it.
Se hospedó 4 noches en junio de 2024

6/10 Aceptable

Erasmo

No le gustó: Limpieza
Se hospedó 4 noches en junio de 2024

8/10 Bueno

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Se hospedó 4 noches en junio de 2024

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location. This is the second time we stay here an d you can’t beat the price
Se hospedó 2 noches en junio de 2024

6/10 Aceptable

Ashley

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one
Se hospedó 3 noches en mayo de 2024

4/10 Mediocre

Ashley

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

jamie

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Awesome location beautiful views from the balcony
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Jean

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Old San Juan
The stay started off poorly because the hotel does not have a drop off section and you have to check in two blocks away. This was not communicated to us. The room was good sized with a LR, Kitchen, and BR. The ceiling fan in the LR didn't work but the one in the BR did. The bed was a comfortable King. The windows were metal slats that gapped and allowed in a fair amount of sound. There was a rain storm one day and the roof in the bathroom leaked. There was a puddle of water in the bathroom. This was made all the worse because there were only two towels in the whole place. We needed those for showers. Also no wash clothes.
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Pedro

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Good but needs a lot of improvement.
Mixed experience. I can split this in two. The good the view is amazing and the location is premium in Old San Juan. The not so good, the mattresses are uncomfortable and old, one of them have a dip that’s very noticeable. The furniture is old. When I checked in the host at the hotel told me “the view is amazing, unless it rains, the. It’s not so much. So, it did rain overnight ñ, I left the windows half open and when I woke up in the morning I had water all the way into the kitchen. The bathroom is very small which I don’t mind much, but the sink is so small that you make a mess when you are brushing your teeth. Also no elevators, and a leak by the balcony door.
This is the view from the bed closer to the balcony.
View from the balcony in the afternoon.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kim

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great Value for budget savvy seasoned travelers
The view and location are amazing like most others have noted, and the beds are very comfortable. The place is older and could use some TLC, but it is very clean and comfortable with an excellent mini split AC unit, ceiling fans/wall fans. Acessibility - Two large steps to enter through heavy metal gate, then there are two flights of narrow stairs, then 15 feet hallway and across a small open patio, a short walkway. and two steps up to reach The Balcony Apartment. It was no problem as we are active, youngish and healthy. though, if you have a physical disability, an aging travel companion, or are generally very inactive, this would probably not be the best choice. Especially as parking is hard to come by and nearest parking garage is about 4-5 blocks away. The kitchen while aged, (as is most of the furnishings) and clearly effected by being in a tropical environment has everything needed and nice quality of utensils/pans etc., and is super clean and in good working order. Mostly quiet except on weekend nights when cars (with the bass up lol)seem to cruise the narrow street between the building and the San Cristobal Park across the street (above the ocean). Even so, it was quiet by midnight. and not disruptive to our hanging out or sleeping. Overall an excellent spot for the money, if you do not require lavish accommodations. If you expect a Hilton or boutique place, probably not for you. I would totally stay here again. A great location, view and value.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Eve, Hainesville

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Lei

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Expedia, I contacted many times and no response. We booked La Caitana old San Juan hotel for 2/19 and 2/20. The owner refuse check us in and keeping told us that we have to leave, we are on the wrong address. She send us to 3different addresses until my kids can’t walk anymore. I also asked police to confirm the hotel address which lead us back to the same place. The owner is hiding from us and clean guy does not speak English. We have to find another hotel After two more hours arguments. Expedia, give me money back and I will not have a business with u anymore. Btw, I also complain to BBB and all social media bc what u did
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Annmarie

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Ming

Viajó con su familia
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Brycen

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023