Posadas en Santa Lucía

"El lugar está muy lindo, pero llegamos con todo pagado y nos cobraron por día y por persona por pasar a la habitación (24 Euros!). Eran obligatorios para entrar por que dicen que no es un hotel sino una villa y que 24 Euros es muy poquito, así que finalmente no tuvimos opción si queríamos dormir. El check out es a las 10 am (horrible) y aclaran que no hay un minuto de tolerancia. El check in es hasta las 16:00 (horrible) y tardan casi una hora en hacerlo. El servicio es estresado y malísimo, y se quedaron con nuestros pasaportes todo el tiempo (creo que eso es incluso ilegal). El hotel desperdicia agua y no le importa la ecología, eso si, las vistas son increíbles!"

"The beds in the rooms we were assigned were plagued with bed bugs and smelled horrible - clearly the cleaninless standard is very poor. But the most disgusting thing was the attitude of the staff reacting to our complaint as "what is the big deal". We were reassigned to other room after inspecting ourselves several others, same result - beds were plagued with bed bugs. The property is laid out in a nice area, however, it is not well maintain - clearly visible. It is a shame that so scenic location is so poorly maintain ed and the whole attitude was "what's the big deal". I absolutely do not recommend this place at all. "