2/10 Terrible
angela c.
12 sept. 2024
No le gustó: Limpieza
Do NOT stay here.
It was the worst 12 hours of our life. Black mold on every vent, terrible musty smell, stained sheets and Rats!! I have pictures of all of it and have sent them over to the management company and VRBO. We vacated the property within 12 hours of arriving. They have still have not refunded our money even though we didn’t stay there. We were there on 8/29/24. We were booked for 5 days and paid in advance per VRBO. They scrubbed the black mold off the vents within hours of us vacating the property. The reason we know this is that my husband left something in the property since we packed up so fast after the rat ran across the couch. When we went back by that evening to get what my husband left, the cleaning crew was there scrubbing the vents. The whole situation was terrible for our family. Never once did the management company help us find another place to stay and they still haven’t refunded our money. We have given them 2 weeks. When they called last week they said they would give us a credit for a future stay, and the reason was because we didn’t give them an opportunity to remove the pest and stay the rest of the time. Are you kidding?? Do not stay here.
angela c.
Se hospedó 5 noches en agosto de 2024