2/10 Terrible
john a.
24 jul. 2024
No le gustó: Limpieza
Disappointed
This home, while well-photographed, falls short in several critical ways. When we arrived, we discovered the hot tub full of leaves and some of the jet covers were on the table. When we tried to turn it on only one jet worked. We checked in on Wednesday at 4pm and made the host aware of the issue the next day, Thursday. Although she was very responsive, the issue was never resolved. A few people came out on Friday and Monday. I spoke to the hot tub cleaner, and he told us he was aware it didn’t work and was cleaning it every week. When I asked for a slight refund, the host would not take accountability, and after many messages offered a discount on a future rental. I would not rent this house again all considered. Other issues we did not complain about, but as a future renter you should know are the following. The bedrooms have AC, but the main part of the home does not, which is not an issue when you can open the front door and the wall of doors in the back creating a cross breeze. Unfortunately, the front slider door did not have a screen door and the screens on the all the back screen doors are full of holes and rips. Making it impossible to have them open. The pool deck is overgrown with weeds and not maintained as well as the rest of the gardens. The Pines are a rustic place, so many things can be overlooked. A quality host takes pride in their rental and takes accountability when what is advertised and rented is not delivered. Unfortunately this where the host failed.
john a.
Se hospedó 7 noches en julio de 2024