2/10 Terrible
Chea B.
7 nov. 2024
No le gustó: Limpieza
Jankiest Place We Ever Stayed!
Lots of things that didn't work or were broken. Patches all over the walls where they put putty in holes. Pots and pans were so bad - old & nonstick material half off. Silverware was a pile of nonmatching thin thin steel. Gross curtain barely covered under the sink where they left raid & ant killer (don't bring young children) Thin drapes made it hard to sleep with neighbors front lights on. Front lock was the worst - had to struggle constantly to get it to open. Don't bring a pet - no place for them to go since it's basically a driveway and a house away from the 101.
Worse thing is that Vacaca has no customer service. You call them and they defer to "local staff" and say they will get back to us after local staff responds. First time, half a day passed before they got back to us and said local staff would come out and put away the poisons and take away the wobbly cheap lamps. We declined because really, we were there to relax and it was raining so were not going to be out of the house for someone to be coming in. They shouldn't rent places like this. Second time, I contact them because there was no stopper for the bathtub. Jeanne from local staff texted that they would be out tomorrow. I texted back, "We are leaving tomorrow!". Jeanne never responded. So, I had to bring it up with main "customer service" line who said they would look into and never got back to me. Why exactly do they have such high host fees compared to others? Beware of Vacaca rentals!!!
Chea B.
Se hospedó 3 noches en noviembre de 2024