From the pictures on the site, it indicated that toileries would be provided. But there was none to be seen. Initially had problems getting into my room, because the no. received was incorrect. Contacted the Office and this was corrected immediately. The no.19a bus goes to the 'Shirley' area, just ask the driver to put you off at the Howard Road bus stop. Take the 1st left and you are on Howard Road and the Guest House is on the right. The full address of your premises needs to include 'Shirley,' Southampton. Teas, milk, sugar in the room was good. During my stay, i said hello to everyone. The fridge was dirty, but still had to put things in the fridge as safely as i could. No one said that they are 'staff on the premises'. I did find the stairs challenging because i had a large suitcase. Maybe next time I will opt for ground floor level, if choice was given.
