We celebrated a 60th birthday,. Although the house is large,there were issues that fell short of expectations. There was still a pile of dirty laundry in a laundry basket. ICK. Also, NO towels on any towel racks in bathrooms.As we look for towels, we noticed almost no toilet paper for 4 bathrooms....1 partial roll in one bathroom, and 3 were empty. And not a single kitchen towel, & 1 partial roll of paper towels in kitchen, No dish soap in the dispenser, and no garbage sacks. We are here for 3 nights. I message the host, who was responsive, She tells me there are paper towels in the garage, garbage bags and dish soap under the sink, and kitchen towels next to the stove". None of this was correct. She did order more of everything, and they were all delivered the next afternoon. Also, EVERY shampoo, conditioner, and body wash dispenser was EMPTY. In 3 bathrooms. Clearly, her cleaner or whomever did not prepare/leave the home ready for guests.
Most disappointing was the hot tub, which we wanted to use after golf and was the main reason for choosing the house. Upon opening it up, the water was yellow and cloudy, was low water level and did not smell clean. I have a hot tub at home. i messaged her & she said it it was clean when she left but another guest did stay there in between. Also ICK. Anytime a hot tub is used it should be shocked for cleanliness. We still enjoyed our birthday and the house is nice, but felt we should mention the issues encountered.