Living in FL I know you find a roach in the cleanest house from time to time but that is not what this is! Big ones, little ones, alive, dead, crawling on the ceiling! But it's not hard to see why. The lockbox was set to combo when we arrived, so the house was unlocked. The house stunk because there were nasty full trash cans in the garage. There was water sitting in the bottom of the dishwasher. The AC intake, the walls in the kitchen and all the air vents had thick black dust all over them. The sheets smelled like it hadn't been washed recently and the pillows were gross! There were hair balls rolling around the house and the back porch was black with dirt. The box springs had shredded by someone's cat. The direct beach access they advertise is a buried staircase and 20' climb over protected sand dunes that are posted with NO ACCESS signs. Here is why I am telling you all of this, besides feeling ripped off for paying a pet & cleaning fee when I had to clean! The management company that rents the house started a figure pointing game when I asked expressed my unhappiness with its cleanliness, stating the owner had her only cleaning and maintenance. The listing states plainly that they clean and maintain the properties they rent. The cleaners they sent didn't speak English and didn't come back like they said they would on their Google translator! My contract was with the management company. Management co, the owner- either way no one is taking care of this house!