We booked this home as a place to stay for 2 nights while attending a festival in nearby Floyd VA, but the remnants of hurricane Helene hit on arrival day. We had to postpone our arrival and, without even asking, Kelly our host immediately gave us a refund. The next day we made it to the property and were greeted by a welcoming gift: fresh fruits from their backyard trees. We ate them while sitting at the small table in the back yard with only the company of the puffs of clouds skimming across the mountains. It was total peace. And that is what we encountered during our stay in this small, comfortable and spotlessly clean cottage. The owners have put a lot of love into this place and it shows. All the internal features and fixtures looked new and updated, and the kitchen was well supplied with appliances and utensils. The bed was very comfortable and quiet and we slept with opened the windows for the cool late-September breeze to drift through. Our host was extremely responsive to our communications, and she also compiled a detailed notebook full of directions and suggestions for activities. Our only complaint would be to clarify the instructions for locking the door. It took 2 PhDs about 30 minutes to figure out that the lock required not just to "Press any key" but that key also needed to be HELD for several seconds. In summary, we really loved this place (have stayed at maybe 20 VRBOs so far) and hope to return here during better weather for a much longer stay.