This was the second year in a row that we stayed at this particular property for Christmas, and we absolutely love it. The house is spacious for just my husband and me, but the thoughtful amenities, its proximity to the Wood River Trail and ski hills, and the peaceful atmosphere make it the perfect winter getaway. Although it’s close to the main road, the property is very quiet, and we’ve never had any neighbors in the time we’ve stayed here, which adds to the sense of seclusion and relaxation.One of the highlights we looked forward to was the hot tub, which we remembered being amazing after skiing last year. However, when we used it for the first time this trip, we realized something wasn’t quite right. I messaged the property owner, Kim, to let her know it might need maintenance, but I made it clear that I wasn’t expecting her to fix it immediately, especially so close to Christmas. To my surprise, Kim called and said she’d stop by in a couple of hours to take care of it, going above and beyond what we expected.While we were out to dinner, Kim came by, fixed the hot tub, and even sent us photos showing it back up and running. We were so appreciative of the time and care she put into making sure everything was perfect for us. When we got back, we hopped right into the hot tub, and it was just as amazing as we remembered—if not better!Kim’s attention to detail, from this level of service to the snacks and thoughtful amenities provided, truly made our trip unforgettable.