We had to arrive after hours due to our flight & the staff had our late check-in envelope in the box. Our houseboat was clean, and we enjoyed sleeping with the ocean gently rocking us to sleep. There were coffee packets with the coffee maker to get us started in the mornings. Although we ate out most meals, there was a well equipped kitchen, and enough towels. The staff helped us print out some paperwork we needed, and checking out was easy. Not a fancy place, but gorgeous views, and located close to everything you will want to see in the Keys!!!