This property was a scam. No directions to enter the property, terrible neighborhood, and no response from host after 2 messages. We had to get a hotel at the last minute. We called and reported the issues, with a promise from Saide, that this would be handled on their end. No follow up email as promised and no call back from VRBO. Be careful everyone. We are asking for a refund for the rental that was a scam, no response from the VRBO after 4 days. They also promised over the phone to reimburse our hotel costs, since those had to be made last minute. The issue hindered our visit with family. Again, we have had no response from VRBO after 4 days. This is sad and the first time we ever had issues with a VRBO rental. I hope VRBO contacts us and makes this right.