Stayed here in February, four nights with family. We booked this house because the pictures were just beautiful. I was so excited to stay here with family because of the beautiful kitchen. My family love it when I cook for them.
They show two different ovens in this house. One large and one with four small ovens. Oven, convection, warmer and broiler. But, to my disappointment, when I started my cooking. NON of the oven worked. Well, let me clarify, large oven not working convection oven and broiler not calibrated so, broiler just burned everything as well as the convection oven. Did not matter what temp you put the oven on. small oven, did not work. warmer worked. lol...Called the owners. The answer was Oh the large oven knob is on order. We did not know about the other ovens not working. REALLY???????
BTW, none of the pans fit in the small oven...
Then went upstairs to the second bathroom. Could not use. Had to close the door. The smell coming from the bathroom was so bad even the kids were grossed out by it. Called the owner to let them know and the answer was. Oh, we didn't know there was an issue. REALLY? The housekeepers didn't tell you. But maybe they didn't tell them because they did not do their job as well either. We had to clean the sheets in one room because they were dirty. The house needed a good cleaning.
That evening as we slept the main bedrooms heat goes off. Now mind you we had two very small children in the room with their parents. The kids woke up freezing.
Called the owners said they didn't know why that would happen. I told them they had it on a timer and needed to change it. They said leave the door open. That night we did, and the kids woke up again freezing. Called owners said to them you have this on a timer. Please change it. They did and it was fine by the third night. Our last night it was brought back to the original freezing temps.
The game room looks AMAZING, nope. The wall tic tac toe for the kids did not work. The wood was Completely broken on the bottom. No way to fix it. The foosball-no ball. The air hokey no puck. Looked all over the house for one. No puck. found foosball. The video machine worked maybe a total of one hour.
The first day the fuse was blown in kitchen area, we fixed that for them. I can go on and on but no more room to write.
I did notify them regarding our experience. They said we needed proof. Said we didn't notify owners. Really? BEWARE..